Brief of Judy’s Credentials:

• 35 years of customer service, change management and organizational development experience
• 13 years of community and economic development and small business counseling
• 8 years as small business owner and entrepreneur
• Extensive experience in human relations – hiring, training, performance & contract negotiation
• Consultant in business process review, customer relationships, and developing strategic partnerships
• Bachelor of Science, Interior Architecture, University of Wisconsin-Stevens Point
• Advanced degree work in Organizational Communication and Business Management
• Management Certificate, University of Wisconsin-Madison
• Small Business Management Certificate
• NorthEast and Central Wisconsin Consortium of Small Business Development Centers
• Master Trainer Certification, Wisconsin Alliance for Family Caregiving and National Family Caregivers Association
• Executive Director, Interfaith Volunteer Caregivers, providing caregiving services to the elderly and disabled
• Grant Allocation and Community Impact, United Way of Portage County
• Instructor, Supervisory Management, Mid-State Technical College
• International Business: General Manager, Marketing, Operations and Customer Service Delivery,English, Welsh and Scottish Railway, London England
• Led Business reorganization and management of 550+ person Service Delivery System
• Oversight of facility design and construction
• Awarded United Kingdom Innovation in Service and Design Award
• International speaker and presenter to Corporate Boards and Government Officials:  France, Germany, Poland, Sweden, Denmark & Japan